Shipping Policy

All shipping charges for your order will be calculated and displayed at checkout. You pay what we pay!

We offer multiple shipping options with varying delivery times depending on your needs. Shipping time frames depend on where you are located and which shipping option you select. All orders are processed within 3 business days. We are not responsible for lost or stolen packages. 

You can skip the shipping fees with free local pickup at our Morristown, TN, location. When placing your order, select “Local Pickup” at checkout, and you will receive an email confirmation when your order is ready along with instructions and pickup times. Please have your order confirmation and matching photo ID when you collect your order.

Currently, Canada is the only country we ship to outside of the United States. All international orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches its destination. Preston Lane is not responsible for these charges if they are applied and are your responsibility as the customer upon delivery (DDU). All orders are processed within 3 business days. All transactions are processed in USD. Shipping times are estimated and may vary due to customs processing and COVID-19 delays.